• Distribution Planning Manager II

    Job Location US-NJ-Stewartsville
    # of Openings
    1
    Category
    Distribution/Transportation
    ID
    2018-7241
  • Overview

    • This position is ultimately responsible for all Bulk Scheduling and Dispatch planning for one of Linde’s merchant regions within the South America Business Unit.

    • Serving as the visible leader for a team of 8-12+ Distribution Planners, the DPM is accountable for all customer dealings, commercial team interactions, monitoring scheduling team performance, and ensuring proper crisis management for their regions.

    • To be successful, this position must work closely with the Customers, the Markets Organization, Supply, and CES.

    • Coaching and assisting NSC group members in their progression

     

    Responsibilities

    Planning and Organizing

    • Identifies, develops and drives scheduling and service best practice initiatives inside the NSC and with the other function of Supply Chain Excellence and the Regional Markets organizations.
    • Ensures compliance with standard procedures.
    • Works with GOLD KPI’s and other scorecards to maximize continuous improvement efforts in reducing cost to serve at an agreed minimum service level.
    • Assist Head of NSC in resource planning, and motivates their team members to meet or exceed KPIs and targets
    • Collaborates with all Supply functions, Markets, SHEQ and field locations to regularly evaluate the most efficient way to schedule and dispatch the distribution resources within each merchant region

     

    Day to Day Operations

    • Fully supports and follows DPM Work-Flow & Work-flow Management Tool in Access
    • Manages emergency or upset conditions with plants or customers for their regional merchant team
    • Distributes daily workload and maintains shift schedules
    • Serve as first line management escalation point to resolve customer or field distribution related issues
    • Collaborates with logistics and regional management using the systems provided at the NSC, monitors all internal and external levels of service, capacity, and key performance indicators (KPIs) used in the measurement of customer satisfaction
    • Works closely with customers, central transport, sales, product management, and process operations to collaborate regularly on a range of customer priorities, implications and initiatives.
    • Implement OPAL results including customer reviews. (Including the monthly review of non-standard trips)

     

    People Management

    • Responsible for all supervisory aspects and personnel administration for their Regional Merchant Distribution Planning Team
    • Involved in recruiting and orientation for vacant positions
    • Trains develops, motivates and guides all distribution planners in the use of all systems and tools
    • Identifies training requirements for distribution planners
    • Provides quarterly feedback to schedulers via scorecard
    • Inspires Linde behavioural competencies, and customer ownership within distribution planners
    • Cascades own goals and works with distribution planners in creating their development plan via the PMP process.
    • Drives performance via various performance management tools, PMP, coaching/counselling, PIP, scorecard, KPIs, etc

     

    Additional Accountabilities

    • Maintain safety standards; support Opex targets
    • Increased level of customer and employee satisfaction
    • Continuous process improvement and implementation of best operating practices
    • Demonstration of ACTS competencies
    • Optimal use of technology and systems
    • Change management effectiveness
    • Development of staff
    • Ability to manage other project oriented activities, for example, tube trailer scheduling, etc.

    Qualifications

    Required Skills:

    • Must possess demonstrated experience forging good working relationships with team members and other functional areas as well as proven track record in managing change
    • 3-5 years of GOLD/Midas experience and PeopleNet proficiency required
    • Expert User of Emerald and other essential NSC tools (Call Management System, Access, etc.)
    • Demonstrated skills in project/initiative management
    • Strong analytical skills, math aptitude necessary and communication skills needed
    • Strong mentoring and training skills
    • Demonstrated capability to lead formulation and execution of improvement initiatives
    • Six Sigma Green Belt/Black Belt skills preferred

     

    Required Education:

    Bachelor Degree: strongly preferred or equivalent logistics or business focus strongly preferred

     

    Required Qualifications:

    At least 5-7 years experience in dispatch, scheduling, or transportation/logistics industry experience

    Minimum 5 years prior supervisory experience, preferable within Linde

     

    Other:

     

    Availability to work flexible schedule (one weekend every six is required)

    Ability to speak Portuguese is required

    Ability to speak Spanish is preferred

     

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