-Responsible for scheduling, loading, delivery and filling of liquid helium into MRI and NMR systems to keep them super-conductive.
-Minimize significant financial risk to Linde by performing fill activities according to Linde and manufacturer procedures.
-Responsible for scheduling fill activities directly with customers to ensure a delivery time that meets customer needs.
-Monitors accounts in respective geographic delivery zone, ensuring accounts are kept at a safe level of liquid helium.
-Monitor customer's weekly liquid helium & liquid nitrogen level readings as reported in CMS (Cryofill Management System).
-Analyzes trends in level readings to determine if a customer's magnet may have a problem requiring early scheduling.
-Determines the replenishment re-fill point on a customer to customer basis, based on manufacture established refill points.
-Develops and executes efficient delivery schedules and their associated routes based level readings, customer availability and lowest possible cost.
-Places requests for orders the appropriate quantity of cryogens from the LINDE CSC to meet the proposed schedule.
-Loads, delivers and fill the cryogens into the MRI Units by following Linde's LIMSS and relevant manufacturer procedures and directions from Lead Cryofill technicians.
-Record the appropriate data at the customer site, in CryoFill Management System (CMS) & complete necessary data forms. (i.e. cryogen level readings, time in/out, volumes etc.)
·-Must be on call 24 x 7 and carry a cell phone. Responds to emergency supply situations in the most responsive manner.
-Interact with the customer's field service engineers to provide feedback or to answer any questions they might have about our service.
-Evening/night shift/weekend work typical to meet customer magnet availability.
-Transport and deliver hazardous materials in wheeled dewars weighing up to 700 lbs moving dewars.
-The candidate must have no medical or other physical conditions that would prevent them entering an MRI facility
·-Must possess sufficient strength and agility to transfer cryogenic materials from dewar to a MRI. (i.e. lifting and maneuvering heavy transfer hoses use tools such as wrenches and screwdrivers, bending, crouching and climbing.)
-Must successfully complete specialized company provided training and demonstrate the skill necessary to transfer cryogens.
-Follows ALL Linde Safety Policies including but not limited to proper PPE, proper lifting techniques, local site safety requirements, and prompt reporting of safety incidents.
-Drives a straight truck and or tractor trailer loaded with compressed gas cylinders and liquid helium dewars for delivery to customers on a scheduled route.
-Record each delivery and pick up empty helium cylinders from customers
-Must be committed to safe practices including the safe loading and unloading of cylinders and dewars onto vehicles using hand truck or forklift and record cylinder type and quantity.
-Maintain neat, clean and professional personal appearance and maintain vehicle appearance in a professional manner.
-Establishes and maintains excellent customer service.
-Listen to and resolve service inquiries and complaints/issues.
-Perform pre and post trip vehicle inspections, document deficiencies and ensure all safety items are in good working order.
-Maintains required DOT driver logs.
-Safely operate a forklift, pallet jack and other warehouse equipment.
-Assist with inventory and general housekeeping as required.
-Customers (employees at the facilities to which product is being supplied)
-Customer's field service engineers
-Linde Customer Service
-Lead CryoFill Technicians
-Plant fill technicians
-Special Products Technical Manager
- ritical, Decision-Making and Execution
-Critical, Embracing and Leading Change
-Functional & Technical Competence
-Clear understanding of maps and the ability to develop efficient routes
-Ability to read and understand DOT and FDA required paperwork
-Strong written and verbal communication skills
-Strong customer service skills
-Basic computer skills: Web browsing, email, Microsoft Windows
-Push, pull, lift, carry, or maneuver weights of up to 100 pounds
-High School Diploma or GED, or 10 years' experience of current CDL class
Minimum 5 years experience - CDL Experience, or 10 years' experience of current CDL class in lieu of HS
-Experience working cryogens, MRIs, or related technical items is strongly preferred.
-Candidate must have flexibility in work hours as late nights, weekend work and overnight stays will be typical.
-Must be willing to travel occasionally for training needs.